Legal
Privacy Policy
Last updated: [DATE]
Template for review. Have the practice's privacy officer or legal advisor confirm this policy before launch.
Who we are
Grand Bend Dental & Health Centre ("we") is committed to protecting your personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Personal Health Information Protection Act (PHIPA) for health records.
Information you send us
When you request an appointment, we collect your name, phone number, email (optional), patient status, the general reason for your visit and your preferred times. We use this only to respond to your request and schedule care. Please do not send detailed health information through the website form.
Website analytics and cookies
With your permission, we use Google Analytics (through Google Tag Manager) to understand how visitors use our website, such as which pages are viewed and whether booking buttons are used. Analytics data is aggregated and does not include your name, contact details or health information. You can change your choice at any time using “Cookie settings” at the bottom of any page.
[If used: We use Microsoft Clarity to see anonymized heatmaps of how visitors interact with pages. / We use call tracking numbers to understand which marketing channels lead to phone calls.]
Third-party services
Our site uses Google Maps to show our location and Google Fonts for typography. These services may receive your IP address when the page loads. [Form submissions are processed by our website host, Netlify, Inc.]
Your rights
You may ask to access or correct the personal information we hold about you, or withdraw consent, by contacting our privacy officer at 519-238-3384.
Contact
Privacy Officer: [NAME]
72 Ontario Street South
Grand Bend, ON N0M 1T0